Contact Us
We're here to help. Reach out to our team with any questions, feedback, or support needs.
Get in Touch
Have a question or need assistance? Fill out the form and our team will get back to you within 24 hours on business days.
Response Time
Monday–Friday, 9am–6pm WAT (response target within 24 hours on business days).
Support Channels
Email, phone (+234 905 361 1266) and support tickets via your dashboard.
Frequently Asked Questions
Find quick answers to common questions about contacting us.
What are your support hours?
Monday–Friday, 9am–6pm WAT (response target within 24 hours on business days). We respond within 24 hours on business days.
How quickly will I receive a response?
We aim to respond within 24 hours on business days.
Do you offer phone support?
Phone support is available at +234 905 361 1266 during business hours. For account-specific help, include your registered email and order ID.
How do I report a technical issue?
Technical issues can be reported through our contact form, by email to contact@billioplus.com.ng, or through the help center in your dashboard.
Can I schedule a demo?
We do not offer scheduled demos. You can explore the dashboard manual, API docs and tutorials, or contact support for guidance.
Do you offer support in multiple languages?
Support is provided in English.