Contact Support

We're Here to Help

Get support when you need it. Response target within 24 hours on business days.

Choose Your Preferred Contact Method

We offer multiple ways to get in touch based on your needs and urgency.

Email Support

Send us a detailed message about your issue

Monday–Friday, 9am–6pm WAT (response target within 24 hours on business days)
Response: within 24 hours
Phone Support

Speak directly with our support specialists

Monday–Friday, 9am–6pm WAT (response target within 24 hours on business days)
Response: within 24 hours
Support Ticket

Create a support ticket and we'll respond as soon as possible

Monday–Friday, 9am–6pm WAT (response target within 24 hours on business days)
Response: within 24 hours

Send Us a Message

Fill out the form below and we'll get back to you as soon as possible.

Providing your account ID helps us assist you faster

Helpful Support

Support available on business days with response target within 24 hours.

Expert Team

Our support specialists are trained experts in SMS verification.

Secure Communication

All support communications are encrypted and secure.

Quick Resolution

Most issues are resolved within the first contact.

How We Help

BillioPlus provides online support via email and support tickets. For account-specific help, include your registered email and order ID.

Online Support

Email: contact@billioplus.com.ng · Phone: +234 905 361 1266 · Monday–Friday, 9am–6pm WAT (response target within 24 hours on business days)

For formal correspondence, please contact us at the email above to request business address details.